Privacy Policy
1. Who We Are
Celuzen LLC ("Celuzen," "we," "us," or "our") is a limited liability company registered in the State of Wyoming, United States. We operate celuzen.com, a comparison platform that helps users find and compare phone plans, internet providers, and travel connectivity products such as eSIMs.
Celuzen is not a telecommunications carrier. We do not sell telecom services. When you click through to a provider from our site, you are leaving Celuzen and entering a transaction directly with that provider, subject to their own terms and privacy policies.
2. Information We Collect
Information you provide
We may collect information you voluntarily provide, such as:
- Your email address, if you sign up for our newsletter, or contact us
- Your name and message content, if you submit a contact form or email us directly
- Preferences you set in our comparison tools (e.g., budget, data needs, location)
We do not currently require you to create an account to use Celuzen. If we introduce accounts in the future, this policy will be updated accordingly.
Information collected automatically
When you visit celuzen.com, we automatically collect certain technical and usage data through cookies and similar technologies:
- Device and browser information: browser type, operating system, screen resolution, device type
- Usage data: pages visited, time on page, referral source, search queries entered on our platform, plans viewed, click-out events
- Network information: IP address (which may be used to infer approximate location at the city or regional level), ISP
3. Analytics and Tracking Technologies
We use the following third-party tools to understand how visitors use our site and to improve the experience:
| Tool | Provider | Purpose | Data collected |
|---|---|---|---|
| Google Analytics 4 | Google LLC | Traffic analysis, funnel measurement, attribution | Page views, events, session data, demographics (aggregated), referral source |
| Microsoft Clarity | Microsoft Corp. | Behavior analytics | Heatmaps, session recordings, scroll depth, rage clicks |
| Google Tag Manager | Google LLC | Tag deployment | No data collected directly; manages when other tags fire |
| Google Search Console | Google LLC | SEO performance | Search queries, impressions, click-through rates (aggregated, not tied to individual users) |
Microsoft Clarity may record your interactions with our site, including mouse movements, clicks, and scrolling behavior. These recordings are anonymized and are used solely to identify usability issues. Clarity does not record text you type into form fields such as email inputs. For more information, see Microsoft Clarity's terms.
4. Cookies
Cookies are small text files stored on your device. We use cookies for the following purposes:
| Cookie type | Purpose | Examples |
|---|---|---|
| Essential | Required for basic site functionality | Session management, security |
| Analytics | Help us understand how visitors use the site | Google Analytics (_ga, _ga_*), Microsoft Clarity (_clck, _clsk) |
| Affiliate tracking | Allow providers to attribute referrals from Celuzen | Affiliate network cookies set when you click through to a provider |
We do not use advertising or retargeting cookies. We do not serve display ads on celuzen.com.
5. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our comparison platform
- Analyze usage patterns to identify product improvements and fix usability issues
- Measure the performance of our content and comparison tools
- Respond to your inquiries and communications
- Send you updates if you have subscribed to our waitlist or newsletter (you may unsubscribe at any time)
- Comply with legal obligations and enforce our Terms of Service
- Detect and prevent fraud, abuse, or security incidents
6. How We Share Your Information
We may share information in the following limited circumstances:
- Analytics providers: Usage data is shared with Google and Microsoft as described in Section 3. These providers process data under their own privacy policies.
- Affiliate networks: When you click through to a provider, the affiliate network (e.g., CJ Affiliate, Awin, Impact) may set cookies to track the referral. We share only the click event — not your name, email, or other personal details.
- Service providers: We may use third-party services for hosting, email delivery, and infrastructure. These providers process data solely on our behalf and are bound by contractual obligations to protect your information.
- Legal requirements: We may disclose information if required by law, legal process, or government request, or to protect the rights, safety, or property of Celuzen, our users, or the public.
- Business transfers: If Celuzen is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy:
- Analytics data: Google Analytics data is retained for 14 months (GA4 default). Microsoft Clarity session data is retained for 30 days.
- Email addresses: Retained until you unsubscribe or request deletion.
- Contact form submissions: Retained for up to 24 months unless you request earlier deletion.
8. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS), access controls, and secure infrastructure providers.
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights and Choices
All users
- Opt out of analytics: Use browser cookie controls or the Google Analytics Opt-out Add-on
- Unsubscribe: Click the unsubscribe link in any email we send
- Request deletion: Contact us to request deletion of any personal information we hold about you
California residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act):
- Right to know: You may request the categories and specific pieces of personal information we have collected about you
- Right to delete: You may request that we delete your personal information, subject to certain exceptions
- Right to opt out of sale: We do not sell personal information, so this right does not apply. We also do not "share" personal information for cross-context behavioral advertising as defined under CPRA.
- Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights
To exercise these rights, contact us at ricky@celuzen.com. We will verify your identity before processing your request and respond within 45 days as required by law.
10. International Data Transfers
Celuzen is based in the United States. If you access our platform from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our platform, you consent to this transfer.
Our analytics providers (Google and Microsoft) may also process data in jurisdictions outside your country of residence. Refer to their respective privacy policies for details on their data transfer practices.
11. Children's Privacy
Celuzen is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete it.
12. Third-Party Links
Our platform contains links to third-party websites, including telecommunications carriers, internet providers, and eSIM providers. When you click through to a provider's website, you leave celuzen.com and are subject to that provider's own privacy policy and terms. We are not responsible for the privacy practices of third-party sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. If we make significant changes to how we handle personal information, we will notify you by posting a prominent notice on our website or, if you have provided your email, by sending you an email.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Celuzen LLC
Email: ricky@celuzen.com
Website: celuzen.com